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Automated Email Campaign

An automated email campaign is a system for sending email messages to users without manual initiation, based on predefined rules or user actions.

Simply put:
emails are sent automatically at the right moment

How it works

The system tracks an event or condition and automatically sends an email.
For example:

  • a user registers → a welcome email is sent
  • abandons a cart → a reminder is sent
  • hasn’t logged in for a long time → a reactivation campaign is launched

Main types of automated emails

  1. Welcome series
    Emails sent after registration or subscription.
  2. Trigger emails
    Sent after a specific user action.
  3. Reactivation emails
    To bring back inactive users.
  4. Transactional emails
    Order confirmation, payment, shipping, etc.
  5. Drip campaigns
    A series of emails sent in stages.

Why automate email marketing

It helps:

  • save team time
  • increase engagement
  • improve conversion rates
  • personalize communication
  • build long‑term customer relationships

Example

A user downloads a guide →
automatically receives:

  • an email with the material,
  • one day later – useful content,
  • three days later – a product offer.

Key metrics

  • Open Rate,
  • CTR (Click‑Through Rate),
  • Conversion Rate,
  • Unsubscribe Rate,
  • Revenue per Email.

Popular tools

  • Mailchimp,
  • GetResponse,
  • SendPulse,
  • HubSpot,
  • Klaviyo.

What’s important to remember

An automated email campaign is a way to automate email communication with users based on their actions or predefined scenarios.
It allows you to scale your marketing and make communication more timely and personalized.

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